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Careers

Welcome to the House of Careers. At House of Fraser, we recognise that success starts with people. We value individuals who are passionate about delivering great products and service to all our customers in every channel of operation. We'll give you the opportunity to work with the largest selection of branded products the high street has to offer and the freedom to improve the offer and service to our customers.

The possibilities are endless, not to mention the extensive benefits package, training and development opportunities and employee discounts available to all our employees.

There are numerous opportunities to join us, not only in one of our great stores but also in one of our three office locations. Please check the Career Opportunities section for more detail.

If you think you have the flair and dedication to join the House of Fraser team, please visit our recruitment site to learn how to apply and to search our current vacancies.

Please note: Do not send CVs to this email address; they will be discarded.

Benefits

At House of Fraser we aim to be the UK’s No. 1 premium department store and our comprehensive and competitive compensation and benefits package reflects our continuing interest in the financial future and health of our employees. Some of the benefits enjoyed by our employees are outlined below:

Holidays

You will enjoy up to 30 days paid holiday a year if you work in Stores or up to 28 days if you are based in the Store Support Centre. If you are a member of the Store Support Centre or Store Management team, you will also have the opportunity to purchase up to one week’s holiday. We also give prospective parents both maternity and paternity leave – including those adopting.

Discount and Voluntary Benefits

We give you generous discount on merchandise within our stores. In addition all employees can take advantage of over 60 fantastic discounts and offers with partner suppliers including leisure centres, restaurants, theme parks, theatres, health plans and insurers, such as Alton Towers, HSA, Denplan and Ticketmaster to name but a few.

Childcare Vouchers

You have the opportunity to save on childcare fees through our childcare voucher scheme, operated through salary exchange. Tax and national insurance savings can be made on £243 per month.

Competitive Salary

We regularly review our salaries against other retailers to ensure that you are paid at competitive rates. Individual salaries are reviewed on an annual basis.

Pension Plan

We offer eligible employees the opportunity to join the Company subsidised Retirement Balance Plan. This arrangement offers valuable benefits in retirement, as well as protection for you and your family whilst working with us.

Life Assurance

All employees benefit from free life assurance of equivalent to their basic salary in the event of their death. For members of our Pension Plan, this increases to up to four times basic salary.

Bonus

We believe that we are owners of our business. One of the benefits of ownership is sharing the profits; our bonus schemes for the Store Support Centre and Stores are designed to incentivise and motivate you to achieve outstanding results at both team and Company level.

Dress Allowance

Our customer facing roles and Store Support Centre Management are entitled to a regular business dress allowance to make sure you have the opportunity to wear our products.

Interest Free Annual Season Ticket Loans

Interest Free Annual Season Ticket loans for bus, rail and parking tickets are available to all employees irrespective of location, from a minimum value of £200 up to a maximum of £5,000 per annum.

Long Service and Retirement Awards

We appreciate those who have worked with us for a long time and celebrate the completion of certain periods of service, recognising 10, 15, 25 and 35 years of service. Retirement gifts are presented to eligible employees with over 20 year’s service on retirement.

Career Opportunities

Store staff (sales advisers and sales support)

Our knowledgeable, attentive and enthusiastic sales advisers continually demonstrate high levels of customer service and sales techniques. Our sales support teams deal with the business administration, employee administration and stock management within our stores.

If you are interested in a role within one of our stores as a sales adviser or an operations assistant in sales support, please contact your nearest store directly to obtain information on current vacancies.

Find your nearest store

Store Management

We provide management opportunities at all levels whether you are seeking your first appointment as a Sales Manager or you are an experienced Store Manager running one of the largest stores on the high street. Our store management roles include:

  • Store Manager
  • Deputy Store Manager (selected stores)
  • Operations Manager
  • Visual Manager
  • Sales Manager
  • Recruitment and Training co-ordinator (selected stores)

If you think you have the drive and enthusiasm to become a Manager in one of our busy stores, visit our recruitment site to apply.

The London Office

Our central London office houses many different support functions, including:

  • Design
  • Buying
  • Merchandising
  • Quality Assurance
  • Finance
  • Marketing
  • Visual
  • Human Resources
  • Property and Facilities
  • Supply Chain and Logistics
  • eCommerce

Opportunities within Buying and Merchandising range from junior roles such as Allocator and Buying Assistant, through to senior buying and merchandising positions.

If you think a career in the London office is for you, visit our recruitment site to apply.

The Swindon Office

The majority of our Information Technology team is based in Swindon. This team includes roles for infrastructure and network support, as well as systems development and implementation, and it offers opportunities for graduates through to senior project managers.

The Glasgow Office

Our Accounting services team is based in Glasgow. This includes accounts, finance and services, procurement, payroll, foreign payment and ledger. Opportunities are available for graduates through to senior finance managers.

If you think you have the skills to work in either our business focused IT or Accounting services team, visit our recruitment site to apply.

Opportunities in New Stores

Autumn of 2008 will mark the opening of new House of Fraser stores in Bristol and White City. Store staff vacancies will be advertised in the local press and job centres as and when they are available. Store management recruitment will take place in May onwards.

If you would like to work in a totally dedicated customer service environment with some of the most fashionable brands available, visit our recruitment site to apply.