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Cookies

Your privacy is important to us. We are striving to give you full and honest information about the cookies that we use on our site and give you the tools and knowledge to manage them. By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser (see below)).  However, if you do not allow cookies on your computer you will not be able to shop our site.  We are working on making further improvements to the ways we use cookies and we will keep this page updated with the progress we make.  Please also refer to our Privacy Policy.

Index

  1. What are cookies?
  2. Types of cookies
  3. Which cookies does houseoffraser.co.uk use?
  4. What happens if I opt out of all cookies?
  5. How do I opt out of cookies?
    1. Find out which internet browser you use
    2. Opting out of cookies in Internet Explorer
    3. Opting out of cookies in Safari
    4. Opting out of cookies in Google Chrome
    5. Opting out of cookies in Mozilla Firefox
    6. Opting out of cookies in AOL
    7. Opting out of Flash Cookies
  6. Further information about online privacy
  • What are cookies?

    A cookie is a piece of data that is placed on an internet user's computer memory. The information the cookie contains is set by a website's server and it can be used when the user visits the website.

    Cookies were designed to remember things that an internet user has done on that website in the past, which can include putting products in their basket, logging in, or clicking on links.

    Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.

    This information about how customers use the website is used in many ways:
    • To keep a record of the products you've put in your shopping bag for next time you visit
    • To make personalised product recommendations, based upon your previous times you've shopped on the website
    • To remember your preferences
    • To find out what the website doesn't do well and make improvements to it in future
    • Allow you to share pages with social networks like Facebook
    • Make sure advertising on other websites is relevant to you
    • And many other things too
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  • Types of cookies

    Session (or Transient) Cookies
    Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
    Persistent (or Permanent) Cookies
    Persistent cookies that are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
    Flash Cookies (or Locally Shared Objects)
    You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies.

    Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.

    How to manage Flash Cookies
    Third-party cookies
    House of Fraser works with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf. We are working with these third parties to get a full list of the cookies they use and what they are used for.
    Advertising on other websites
    Cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at on houseoffraser.co.uk. They are displayed by an agency called Criteo. See more information about Criteo.

    The data contained in the cookie used in these adverts is anonymous and doesn't contain any of your personal details. You can opt out of these adverts on the Criteo website.

    Sharing with social networks
    If you use the buttons that allow you to share products and content with your friends via social networks like twitter and facebook, these companies may set a cookie on your computer memory. Find out more about these here:

    https://www.facebook.com/about/privacy/
    http://twitter.com/privacy
    http://www.google.com/intl/en-GB/policies/privacy/

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  • Which cookies does houseoffraser.co.uk use?

    1. Cookies used by houseoffraser.co.uk (1st Party Cookies).

      Coremetrics

      A behavioural tracking service that helps us find out what can be improved on the website and how important it is. The data collected is used as part of a pool of anonymous visitors.
      • CoreID6 (expires in 5475 days)
      • cmTPSet (Date not set)
      • 90184768_clogin (Date not set)
      • dwac_bcsUoiaagXHaEaaacsQBF5RFGp (Date not set)

      Google Analytics

      A behavioural tracking service that helps us find out what can be improved on the website and how important it is.
      • __utma (expires in 730 days)
      • __utmb (expires within a day)
      • __utmc (Date not set)
      • __utmz (expires in 182 days)

      Facebook

      • BCSI-CS82090123 (Date not set)

      Criteo

      • uid (expires in 362 days)
      • tst (expires in 180 days)
      • evt (expires in 183 days)
      • uic (expires in 183 days)
      • udc (expires in 183 days)
      • udi (expires in a day)
      • BCSI-CS82090123 (Date not set)
      • dis (expires in 183 days)

      Other Cookies

      • dwac_bcsUoiaagXHaEaaacsQBF5RFGp (Date not set)
      • dwanonymous_f92f92f68126b7fba0dab38bf9ce235a (expires in 177 days)
      • dwcustomer_f92f92f68126b7fba0dab38bf9ce235a (expires in 180 days)
      • sid (Date not set)
      • dwsid (Date not set)
      • __qca (expires in 177 days)
      • fsr.s (Date not set)
      • tmdts (expires within a day)
      • fsr.a (Date not set)
      • fsr.r (expires in 90 days)
      • tmdts_sec (Date not set)
    2. Cookies used by houseoffraser.co.uk (3rd Party Cookies).

      • Tagman
      • Criteo
      • Rich Relevance
      • eCustomer Opinions
      • Foresee
      • Maxymiser
      • Share buttons (Facebook, twitter and Google+)
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  • What happens if I opt out of all cookies?

    If you opted out of all cookies set by houseoffraser.co.uk and associated websites, then you will not be able to place an order on our website. You will, however, still be able to browse our website.

    If you disable Flash cookies, you will not be able to watch some of the videos on houseoffraser.co.uk

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  • How do I opt out of cookies?

    You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:
    • Find out which internet browser you use

      1. On a PC: click on 'Help' at the top of your browser window and select 'About'
      2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)
    • Opting out of cookies in Internet Explorer

      Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

      1. Choose 'Tools'
      2. Click on 'Internet Options'
      3. Click the 'Privacy' tab
      4. Move the slider to choose your settings
      5. For more detailed privacy settings click on 'Advanced'
    • Opting out of cookies in Safari

      1. Choose 'Preferences' from Safari menu
      2. Select 'Security'
      3. Cookie settings are shown
      4. Choose your settings
    • Opting out of cookies in Google Chrome

      As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

      1. Click on the 'Tools' menu
      2. Select 'Options'
      3. Click the 'Under the Bonnet' tab
      4. Find the 'Privacy' section
      5. Click 'Content settings'
      6. Click the 'Cookie settings' tab and choose your settings
    • Opting out of cookies in Mozilla Firefox

      You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

      1. Click on 'Menu', then 'Options'
      2. Select 'Privacy'
      3. Select 'Cookies'
      4. Choose your settings
    • Opting out of cookies in AOL

      1. From the AOL toolbar, select 'Settings'
      2. Select 'Internet Options'
      3. Select 'Use your Internet Explorer Settings to set advanced browser options'
      4. Select the 'Privacy' tab
      5. Select 'Advanced'
      6. Deselect override automatic cookie handling button
      7. Choose your settings
    • Opting out of Flash Cookies

      If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this.

      If you use Mozilla Firefox to browse the internet, you can use an add-on to find and delete Flash Cookies.

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  • Further information about online privacy

    You may also want to read our privacy policy, which governs how and when we use your personal data. You can also find out more information about cookies from the websites below:

    youronlinechoices.eu
    On this website you'll find information about how behavioural advertising works, further information about cookies and the steps you can take to protect your privacy on the internet.
    aboutcookies.org
    A guide to deleting and controlling cookies in many of the internet browsers available.
    networkadvertising.org/managing/opt_out.asp
    A tool that allows users to opt out of behavioural advertising delivered by its member companies.
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