FOR FREE BUY & COLLECT NEXT DAY
Up to 70% off
WHEN YOU SPEND OVER £50
Find out more
Welcome to our Customer Services page. Here you should be able to find the answers to any questions you might have. Simply click on the tabs above to find out more about our delivery options, order information and how to return an item if you need to.If you can’t find the answers you’re looking for, please do contact us. Our friendly team will be happy to help you with your query.
Customer Services Opening Hours:
8am - 10pm, Monday to Friday
9am - 6pm, Saturday
9am - 8pm, Sunday
Order before 8pm for collection instore from 12noon the NEXT DAY
We now ship to over 120 countries. Standard shipping starts from £6. Express shipping starts from £10
When you spend £50 or more Delivery within 3-5 working days
If you change your mind, you can return your order free of charge.
Copyright © 1999 - 2014 House Of Fraser (Stores) Ltd