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If you can't find the answer you're looking for using our web chat service, have a look at our comprehensive help section, get in touch using the form below or call us on 0345 602 1073.
Phone: 0345 602 1073
Monday to Friday, 7am - Midnight
Saturday & Sunday, 9am - 10pm
Call in at one of our 61 stores.
If you would prefer to write to us, please address your letter to:
House of Fraser Customer Services
31 Stockwell Street,
Company number: SC010677
VAT number: 259976879