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If you can't find the answer you're looking for using our web chat service, have a look at our comprehensive help section, get in touch using the form below or call us on 0345 602 1073.
Please use this form to provide us with as much information as possible so that we can answer your query and resolve any issues you might have, quickly and effectively.
Phone: 0345 602 1073
Monday to Friday, 8am - Midnight
Saturday & Sunday, 9am - Midnight
Customer Services: 8am until Midnight
Stores: 7am until late. Check your nearest store for more information.
Call in at one of our 61 stores.
If you would prefer to write to us, please address your letter to:
House of Fraser Customer Services
31 Stockwell Street,
Company number: SC010677
VAT number: 259976879