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If you can't find the answer you're looking for using our web chat service, have a look at our comprehensive help section, get in touch using the form below or call us on 0345 602 1073.
Phone: 0345 602 1073
Monday to Friday, 8am - Midnight
Saturday & Sunday, 8am - Midnight
Customer Services: 8am until midnight
Stores: 8am until late. Check your nearest store for more information.
Call in at one of our 61 stores.
If you would prefer to write to us, please address your letter to:
House of Fraser Customer Services
31 Stockwell Street,
Company number: SC010677
VAT number: 259976879