1. > Homepage
  2. Customer Services
  3. > Contact Us

Contact Us

Do you have a Question? Chat to us

Our web chat service is easy, convenient, fast and still means you get to speak to one of our knowledgable customer services team. Click on the icon to get started.

If you can't find the answer you're looking for using our web chat service, have a look at our comprehensive help section, get in touch using the form below or call us on 0345 602 1073.

Please use this form to provide us with as much information as possible so that we can answer your query and resolve any issues you might have, quickly and effectively.

* Indicates a required field

You will be able to upload a file once this form has been submitted

You can find your order number on your order confirmation email, your delivery note or by viewing your Order History in My Account.

Max 2,000 characters

Other ways to contact us


Call Us

Phone: 0345 602 1073

Monday to Friday, 8am - Midnight
Saturday & Sunday, 9am - Midnight


Visit us

Call in at one of our 61 stores.

Find a store


Be Social

Twitter
Facebook


Write to us

If you would prefer to write to us, please address your letter to:

House of Fraser House of Fraser Customer Services
Granite House,
31 Stockwell Street,
Glasgow
G1 4RZ
United Kingdom


Our Company Details

Company number: SC010677
VAT number: 259976879