First and foremost, we apologise for any inconvenience caused during these unprecedented times. As we continue to follow government guidance, here is what you can expect to see in our stores. Some stores may also operate varying hours; Click here to view our store finder ahead of your planned shopping trip, to make sure you have the latest information relating to store opening times.
The safety and wellbeing of our staff and customers remains our primary focus, and we have invested heavily to ensure social distancing and other recommendations will be followed. A dedicated, specialist team will be continually reviewing and, if necessary, adjusting all procedures once we re-open, so please be assured that we are doing all we can to protect you, your families and our in-store team.
Sports Direct Covid information
Running as usual
You can still shop with us online and our home delivery services are running as usual.
May take longer than usual
Our team are working hard behind the scenes to get your order out to you as quickly as we can. This might mean your order is split into separate deliveries or it might take a little bit longer than normal.
We will send you all the usual tracking links, however, please allow up to 10 days for your order to arrive.
From March 2020
We’ve extended our returns policy and will now be accepting returns up to 28 days after our stores re-open.
This applies to items bought in store or online after the 9th March 2020 and is subject to our usual exceptions. As we do not currently have a confirmed re-opening date, please continue to check our website for any announcements.
For more information about returns click here.
Please bear with us
Our customer service team have reverted to remote working and are doing everything they can to get back to all customers.
Please allow up to 10 days for a reply to any message you send and use our online help centre which can usually help with most questions.
If you didn’t find the answer to your query above, you can contact our customer service team here.