We deliver internationally Monday – Friday. We’re unable to deliver on British Public holidays, nor can we guarantee specific delivery times.
BFPO deliveries will be within 5 - 10 working days.
In order to protect you from fraudulent card use on our website, all orders are subject to security screening. Any irregularities found may mean your order is not processed.
Taxes & Duties
Deliveries within the EU will incur no import or export duties. Some international deliveries may be subject to customs, legal and regulatory restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees, levies, or import duty on House of Fraser purchases.
You are responsible for checking import thresholds or duties for your delivery address before placing an order. It is also your responsibility to ensure any products you order comply with all laws and regulations of the destination country or region.
We will endeavour to assist you if customs related restrictions or delays arise when you order from us, but we are unable to provide local support.
Manufacture & Warranties
For some products, Manufacturer warranties and Manufacturer service options may not be valid in international territories.
Product manuals, instructions and safety warnings may not be printed in local languages.