Terms & Conditions - Gift Cards
- Gift cards can be redeemed online at HouseOfFraser.co.uk
- Gift cards can be redeemed in branches of House of Fraser.
- Gift cards may be exchanged for goods of a higher price than the value stored on the card on payment of the difference.
- If you do not spend the entire balance on the gift card the remaining balance will remain stored on the gift card. No cash change will be given.
- If any product purchased with a gift card is subsequently exchanged for a product of a lower price or a refund, any money owing will be issued as a gift card or e-voucher.
- Gift cards may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits.
- Please treat gift cards as cash. We will not accept liability for lost, stolen or damaged cards.
- Photocopied, reproduced or defaced cards will not be accepted. The Manager’s decision is, in such cases, final.
- Gift cards are valid for 24 months after purchase. Any remaining balance will be cancelled on the expiry of the validity period.
- We reserve the right to change the terms and conditions of the gift card at any time. This does not affect your legal rights.