At House of Fraser sustainability means being a Responsible Retailer. This is integrated as a core value in our business. The aim of our Responsible Retailer programme is to manage our environmental footprint, responsibly source and support the communities we engage with while maintaining sustainable growth.
Under this aim, there are three pillars of action - PEOPLE, PLANET & COMMUNITY.
Responsible sourcing of products across the supply chain working with our suppliers for house brands, concessions, own bought brands and service partners;
Employee engagement in sustainability such as low carbon travel or volunteering;
Customer engagement on sustainable products and packaging.
Environmental management of our footprint across the whole business – stores, offices, products and their supply chains. Our environmental management focuses on:
Giving back through charitable activities supporting the local communities in which we operate. Our House of Fraser Foundation enables us to grow our charitable activities.
Our membership initiatives include:
Dr Dorothy Maxwell,
Head of Sustainability
Chief Operating Officer